Story last updated at 11/27/2013 - 2:11 pm
Bartlett Regional Hospital has been recognized as a 2013 Success Story Award¿ recipient by Press Ganey Associates, Inc. The Success Story Award recognizes health care providers who have demonstrated leadership, implemented organizational change and improved performance.
The Press Ganey Success Story Award¿ is a highly regarded symbol of achievement in the health care industry. Bartlett Regional Hospital is one of 15 organizations to receive this honor in 2013. Press Ganey partners with more than 10,000 health care facilities, including more than half of all U.S. hospitals, to measure and improve the patient experience.
"We are proud to partner with Bartlett Regional Hospital," said Patrick T. Ryan, CEO of Press Ganey. "Bartlett's innovative approach to improving patient experience through increased clinical quality benefits patients and helps to advance the quality of health care in Juneau and Southeast Alaska"
Bethany Rogers, BRH director of quality and process improvement, noted that Bartlett is receiving this award for its work in preventing blood clots among hospitalized patients. Complications of blood clots following hospitalization are the cause of 100,000 deaths annually in the United States. "This award represents an important recognition from the industry's leader in measuring, understanding and improving the patient experience. I am pleased the staff's focus on high quality, patient-centered care is being recognized by Press Ganey at the national level."
BRH is an enterprise fund of the City and Borough of Juneau, and provides its community with quality, patient-centered care in a sustainable manner. Bartlett is licensed for a total of 57 inpatient beds and 16 residential substance abuse treatment facility beds in the Rainforest Recovery Center. Bartlett serves a 15,000 square-mile region in the northern part of Southeast Alaska.