Story last updated at 4/11/2012 - 11:36 am
The SouthEast Alaska Regional Health Consortium (SEARHC) is joining with other health care organizations around the country to honor National Patient Advocacy Week April 9-15, an event organized by the Society for Healthcare Consumer Advocacy.
Patient advocates play an important role in improving a patient's health care experience. They serve as a liaison between patients, families, the hospital or clinic, and its medical staff. They advocate for patient rights, promote patient satisfaction, serve as a point of contact for organization-wide complaints and grievances, and provide feedback to the organization so it can improve the patient experience. Patient advocates also provide information for the patient regarding services and resources both within and outside the health care organization.
SEARHC has three patient advocates in Southeast Alaska.
Bryan Whitson (966-8860, firstname.lastname@example.org) is based at S'áxt' Hít Mt. Edgecumbe Hospital in Sitka and serves patients from Sitka, Angoon, Kake, Pelican, Petersburg, Wrangell, Yakutat and Tenakee Springs.
Ashley Hunt (463-6656, email@example.com) is based at the Ethel Lund Medical Center in Juneau and serves Juneau, Haines, Klukwan, Hoonah and Skagway.
Cyndi Reeves (755-4983 or 965-0040, firstname.lastname@example.org) is based at the Alicia Roberts Medical Center in Klawock and serves Klawock, Craig, Hydaburg, Kasaan and Thorne Bay.